OUR SERVICE

Pre-sales service

1.Your inquiry will be promptly replied within 24 hours;

2.Well-trained and experienced sales will answer your questions;

3.OEM&ODM service.

 After-sales service

1.We promise 2 years’ warranty for our LED light.

2.Any defective products within warranty will get maintenance or replacement;

3.Protection of your sales area, design and all your private information.

Why choose from Goneng ?       

Our service

   1.OEM & ODM are offered.
   2.Professional R&D team. All your questions about products will be replied in 24 hours.

   3.Distributorship are offered.
   4.Protection of your sales area, design and all your private information.

Reliability

   1.It will take at least 24h aging test before shipment.
   2.Orders processed timely after the payment verification.

FAQ »  »  »

1. Are you the manufacturer or trade company?

  We’re led lighting factory in GUANGDONG, CHINA

2. Can we design the packaging?

  Yes.

3. Can we add our logo on the light?

  Yes. The details you can talk to our sales.

4. Can we customize the light?

  Yes. OEM&ODM are provided.

5. What is the trade terms?

  EXW,FOB,CIF,ETC.

6. What is the payment terms?

  T/T, Western Union, L/C,  Paypal, Ali pay, etc.

7. What is the shipping way?

  DHL, EMS, FedEx, By sea.

8. What is the delivery date?

  5 workdays for sample order;15 workdays for production order