Our Services
Advantages :
- Professional. We in monitors since 2002.
- Excellent team. All the sales in our international sales team own a university degree. All of them have good condition in English, full of enthusiasm, diligent and responsible for customers.
- Restrict QC Team. All the products we will check the quality before delivery no matter the samples or bulk order. We have 5 people in QC team. Everyone gets their function in every step.
- Stable quality. All of our products own 90 days return policy, 1 year warranty for panel, 3 years in parts.
- Proven technique. We have our own D&R department for our customers do custom functions accordingly.
- Small QTY for LOGO stamped. We allow small qty to make your own logo since we know that in the feature, BRAND item is trend for most companies.
Quality Services:
- All our products have one year guarantee from the shipping date.And it is ok upgrade to two or three years guarrantee with addtional cost.
- Under guarantee: if any non-human damage happen, we'll offer free repairing or replacement, but since we don't have much profit, the aftersale service is free, so we can offer free repairing or replacement except shipping cost .
- Out of guarantee: we offer repairing parts at lower cost, and service free in charge.
Customization & services:
We accepted customized projects including software and hardware.
Do not hesitate to share your idea with us, since we have experienced engineer team and we do our best to help client's project.
Online service:
we are online all the time. any quetions, just feel free to get in contact with us !
Warranty:
- One year warranty for All in one pc,laptops and tablet,3 years for monitor.
- Please send back the defective goods which are within the warranty period, we will repair them or send you new one for free.
- If it is the sample or only few pcs accessories (the fee is less or around shipping fee) are damaged, please send us some pictures and video about it need to confirm your problem, then we will send you free new goods instead.
FAQ
1. What is your company's main product?
A:Our main product is LCD Monitor, TV monitor,CCTV monitor, touch screen monitor. Also We have many models with our own mould
2. Q:What is the minimum order?
A: yes, our company mainly deals in wholesale business,but if you insist on buying one, or you only need one set,we will also deliver the goods to you.
3. Q:What payment methods your company accept?
A:We accept most of the payment methods,but mainly accept T/T, Paypal,Western Union.
4. Q:I haven't done business with you guys before,how can i trust your company?
A:Our company has been in Alibaba.com for 12,which is longer than most of our fellow suppliers,we've been golden suppliers for years.what's more,we've got quite a lot authority certificates,for example,CE, ROHS, FCC, Alibaba On site checkcertificate.
5. Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.As for detailed cost, it depends on your final order.
6. Q:I would like to ask you if it's possible to have my logo on the product.
A:Yes, Our one-stop service can be customized according to customer requirements ODM/OEM development design production and processing