Q:Are you manufacturer?
A: Yes,we have our own factory,welcome to visit.
Q:What is the real delivery time of your factory?
A: 7 to 15 days for general series products, meanwhile, batches products & customized products would need 30 days to 60 days based on different situations.
Q: How do you ensure the quality of your products?
A: Generally, our machines are the most durable type in the industry. With our experienced quality control team, we are trying to offer most of our customers the product with best quality.
Q: How do your after-sale service work if the product got damaged?
A: Within warranty 12 months, our general after-sale service is changing the damaged parts for the customer, but if the damage could be repaired by slight cost, we would wait for the customer's bill for the fix cost and refound this part of cost.(note: Vulnerable parts do not include.)
Q:What is your payment method?
A:50% Deposit, T/T or Alibaba trade assurance after order confirmed as deposit,the balance must be paid before delivery.