Q1:What is your OEM/ODM service?
A1:Customized case logo, customized package, customized manual, customized software (booting logo, modifications).

Q2:What is the delivery time for OEM/ODM order?
A2:7-15 working days after all order details confirmed.(The specific time is subject to staff's reply.)

Q3:How much the courier freight will be for the samples? 
A3:Courier freight depends on the quantity, weight and carton size and your area.

Q4:Payment ways:
A4:Usually we accept payment via TT (Bank transfer),Visa,E-checking ,Paypal, Standard Chartered Bank , Western Union.

Q5:Payment terms:
A5:100% payment before shipment for plain orders.If OEM big order, 30% deposit before production and 70% balance before shipment.

Q6:What is the Warranty for our android smart tv box?
A6:All products have 1 year warranty. If there is no man-made problem, we will replace or repair for you freely. we own the best quality control department and professional sales team, if any problem happen,our team wil do our best to solve for customers. 

Our Advantage 

1.We are specialized in TV BOX with 5 years experience.
2.OEM/ODM accepted and Reasonable Price. 2
3.We develop many new items each year to meet customers requirement.
4.Low MOQ to meet your promotional business very well.
5.Good Service : We treat our clients as friends.
6.Good Quality :We have strict quality control system .Good reputation in the market.
7.First class solution to enhance your surrounding.
8.We give quality warranty for 1 year.
9.We have thousands of patterns for clients to choose
10.Helping buyers build their brand.


After-Sale Service 

1.Please send the proof to our After-Sales Department, we will reply within two days.
2.We will dispatch our Quality and Problems Appraisers to make a confirmation.
3. Provide methods and solutions to solve problems
4.Our After-Sales Department will perform the duties as the agreement.