Q:Are you a factory or trading company?
A:We are a manufacturer.All the products are factory price.
Q:Where is your factory located? How can I visit there?
A:Our factory are located in Yuyao city.
Q:May I buy samples from you?
A:Yes! You are welcome to place sample order to test our superior quality and services
Q: What is your Warranty?
A:All the products will have 12 months Warranty
Q:What payment method do you accept?
A:T/T(Bank transfer), Western Union, Money Gram, Paypal, etc.
Q:Can you put my brand name (logo) on these products?
A:Yes! The professional OEM services will be welcomed to us. Our factory accepts to make the logo free for bulk orders.
Q: May I know the status of my order?
A: Yes .The order information and photos at different production stage of your order will be sent to you and the information will be updated in time.
Q:What's the leading time? (How long do you need to prepare my goods)?
A:The samples delivery (no more than 10pcs) will be arranged within 1-2 days after payment,mass products lead time will be 15-20 day after payment.
Q: How will you deliver my goods to me?
A:Your purchases will be delivered by DHL, UPS, FedEx, TNT, EMS your door. Air Cargo and Sea Cargo, Direct line, Air Mail also be accepted according to clients' request.
Q:Can you provide us more other products to us to help us to save more shipping costs?
A:Yes. There're kinds of power cords, cables, wire harness, plugs , sockets and home appliances will be the main products line of Ningbo Aurich Factory. The OEM bulk order will be accept as well.